We're serious about keeping your info safe while you're out here crushing goals and building your legend.
Look, we get it - nobody actually enjoys reading privacy policies. But here's the deal: at Pyrethorn Odyssey Fitness, we're not about playing games with your personal info. You're trusting us to help you forge your legend, and that trust extends to how we handle your data.
This policy lays out exactly what information we collect when you train with us, sign up for our programs, or just browse our site. We're keeping it real and straightforward because you deserve to know what happens with your data.
We follow all Canadian privacy laws (PIPEDA for those who care about acronyms), and we're committed to protecting your information like we protect our members during obstacle course runs - with serious attention and care.
When you join our fitness family or book a session, we'll need some basics:
Because we're all about functional fitness and helping you crush your goals, we collect:
When you're signing up for memberships or sessions:
Like most websites, we automatically collect some tech stuff when you visit:
We're not collecting your data just to hoard it like dragon treasure. Here's what we actually do with it:
Creating your member profile, scheduling your training sessions, tracking your progress, and making sure your workouts are safe and effective for your specific needs.
Sending you class schedules, appointment reminders, updates about new programs, and occasional newsletters about what's happening at the gym. You can opt out of the marketing stuff anytime.
Analyzing what's working and what's not so we can keep making our training programs more effective. Your feedback and progress data helps us design better obstacle courses and functional training routines.
Keeping records for insurance purposes, responding to emergencies, and making sure we're following all the legal requirements for operating a fitness facility in BC.
Handling your membership fees, session payments, and any refunds or billing questions.
We're not in the business of selling your data to random companies. Here's the honest breakdown of when we might share your information:
We work with trusted third-party companies that help us run the gym - payment processors, scheduling software, email services, and our website hosting. These folks only get access to what they need to do their job, and they're contractually required to keep your data secure.
If the law requires it or if we need to protect someone's safety, we might have to disclose information to law enforcement, regulatory agencies, or in response to valid legal requests.
If Pyrethorn Odyssey Fitness ever gets acquired or merges with another company (not planning on it, but you never know), your information would transfer to the new owners. We'd let you know if this happens.
If you give us permission to share your info for specific purposes - like featuring your transformation story on social media or sharing your progress with a referred trainer - we'll only do it with your explicit okay.
Yeah, we use cookies - and no, not the protein ball kind (though we wish). Web cookies are tiny files that help our website remember you and work better.
These are the ones that keep the site functioning - things like remembering you're logged in or what's in your cart. Can't really turn these off without breaking stuff.
We use tools like Google Analytics to see how people use our site - which pages are popular, where folks are clicking, that kind of thing. Helps us make the website better. The data is anonymized, so we're not creeping on individual browsing habits.
These help us show you relevant ads if you've visited our site before. You can disable these through your browser settings if they bug you.
Most browsers let you control cookies through their settings. Check your browser's help section to learn how to block or delete cookies. Just heads up - disabling some cookies might make parts of our site not work as smoothly.
We take protecting your data as seriously as we take proper form on deadlifts. Here's what we're doing to keep your information secure:
That said, no system is 100% bulletproof. While we're doing everything reasonable to protect your data, we can't guarantee absolute security. If we ever experience a data breach that affects your information, we'll notify you promptly as required by Canadian law.
Under Canadian privacy law, you've got some solid rights when it comes to your personal information. Here's what you can do:
You can request to see what personal information we have about you. Just shoot us an email and we'll provide you with a copy.
If something's wrong or outdated, let us know and we'll fix it. You can update most stuff yourself through your member portal too.
Want us to delete your information? We'll do it, though we might need to keep some records for legal or legitimate business reasons (like tax records or to resolve disputes).
Not interested in our newsletters or promotional emails? Click the unsubscribe link in any marketing email, or let us know directly. You'll still get important account-related communications.
You can request a copy of your data in a commonly used format if you want to transfer it somewhere else.
To exercise any of these rights, contact us at info@pyrethornodyssey.info or call (604) 555-8742. We'll respond within a reasonable timeframe (usually within 30 days).
Our services are primarily designed for adults aged 18 and over. If you're under 18 and want to join our programs, you'll need a parent or legal guardian to sign up on your behalf.
We don't knowingly collect personal information from kids under 13 through our website. If we find out we've accidentally collected data from a child under 13 without proper parental consent, we'll delete it as quickly as possible.
Parents or guardians who sign up their teens for our programs maintain control over their child's account and can access, modify, or delete their information at any time.
If you've got questions about this privacy policy, want to exercise your rights, or just need clarification on something, we're here to help.
Pyrethorn Odyssey Fitness
2847 Granville Street
Vancouver, BC V6H 3J4
Canada
If you're not satisfied with our response to a privacy concern, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca
We might update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify active members by email and post a notice on our website. The "Last Updated" date at the top will always show when the most recent changes were made. Keep checking back occasionally - or just trust that we'll let you know if anything major changes.
Download our complete privacy policy as a PDF document.
Download Privacy Policy PDF